Shipping Information

Current courier delays:

Most parcels are arriving on time, but delays may be experienced. Our courier services are being affected by high numbers of COVID-19 cases in the community.

Parcel processing depots/facilities may be affected by temporary closures and driver shortages which means they are unable to pick up or deliver parcels.
WA - Current delivery timeframe 16-18 business days (Australia Post)

If you have any further questions regarding shipping, feel free to contact us

Please see our standard handling and delivery times below;

Delivery times are estimated, we do not guarantee your items will be delivered on time, as they can be affected by factors out of our control. Also, please allow a handling time of 1-3 business days. Orders are not processed over weekends or on NSW public holidays, they will be dispatched on the following Monday/Tuesday, or 1-3 business days after.

For any remote or outer regional areas, please allow up to 10-20 business days for delivery.

Delivery times may be longer leading up to and around public holidays and long weekends.

**We do not offer free delivery to PO Boxes / Post Offices / Parcel Collect / Parcel Lockers / Secure Parcel Letterboxes - Please contact us for special requests.

STANDARD TRANSIT TIMES – (BUSINESS DAYS)

Deliveries are conducted during business hours, Monday - Friday only
Excludes weekends and public holidays
Transit times are estimated
May be affected by factors out of our control
We have a handling time of 1-3 business days. Personalised items have a handling time of 3 -10 business days.

Location	Transit Time*
Adelaide	2 to 5 business days
Albury	2 to 3 business days
Bendigo	2 to 4 business days
Brisbane	1 to 3 business days
Cairns	3 to 4 business days
Canberra	1 to 2 business days
Central Coast	1 to 2 business days
Coffs Harbour	1 to 2 business days
Geelong	2 to 4 business days
Gippsland Area VIC	3 to 9 business days
Gold Coast	1 to 2 business days
Hobart	4 to 5 business days
Devonport	4 to 5 business days
Launceston	4 to 5 business days
Mackay	2 to 4 business days
Melbourne	2 to 4 business days
Newcastle	1 to 2 business days
Northern Rivers	2 to 3 business days
Orange	2 to 4 business days
Perth (Delays of 5 to 10 days currently on top of shipping timeframe)	12 to 14 business days
Port Augusta	4 to 10 business days
Port Macquarie	1 to 2 business days
Rockhampton	2 to 4 business days
Sunshine Coast	2 to 4 business days
Sydney	1 to 2 business days
Tamworth	1 to 3 business days
Toowoomba	2 to 4 business days
Townsville	3 to 4 business days
VIC High Country	2 to 9 business days
Wide Bay	2 to 3 business days
Wollongong	1 to 2 business days
Far North QLD	5 to 10 business days
North/Central West QLD	5 to 14 business days
Far West NSW	3 to 8 business days
Kimberley/Pilbara Region	8 to 15 business days
Katherine/Kakadu Region	7 to 19 business days
Alice Springs	7 to 16 business days
Darwin	7 to 16 business days
Outback & Flinders Rngs	5 to 16 business days
Gascoyne/Mid West WA	7 to 15 business days
ANY OTHER LOCATIONS NOT LISTED	5-20 business days

Please Note: We reserve the right to refund any purchase if the address provided is in a remote or outer regional area, outside of our free delivery zones.

WE DO NOT SHIP OUTSIDE OF AUSTRALIA.

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