Shipping Information

**Free Shipping, Australia Wide!**

**We do not offer free delivery to PO Boxes / Post Offices / Parcel Collect / Parcel Lockers / Secure Parcel Letterboxes - Please contact us for special requests.  

 

Please allow an additional 5 business days on top of your estimated delivery time, as due to the Sydney COVID outbreak, shipping networks may be experiencing delays. Delays are expected due to an increase in the freight volumes in and out of Sydney (where we are located), and the need for couriers and freight depot staff to adhere to COVID-safe protocols such as restricted numbers in their warehouses.

As of the 28.7.21: Our EZY Q online store remains open, we are authorised workers and exempt from work restrictions under the sector of "Manufacturing". Our team will continue to ship out any orders received. Please allow 1-3 business days for standard orders to be dispatched.

 

If you have any further questions regarding shipping, feel free to contact us 

Please see our standard handling and delivery times below;    

Delivery times are estimated, we do not guarantee your items will be delivered on time, as they can be affected by factors out of our control. Also, please allow a handling time of 1-3 business days. Orders are not processed over weekends or on NSW public holidays, they will be dispatched on the following Monday/Tuesday, or 1-3 business days after.

 

For any remote or outer regional areas, please allow up to 10-20 business days for delivery.

Delivery times may be longer leading up to and around public holidays and long weekends.

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 STANDARD TRANSIT TIMES – (BUSINESS DAYS)
  • Deliveries are conducted during business hours, Monday - Friday only
  • Excludes weekends and public holidays
  • Transit times are estimated
  • May be affected by factors out of our control
  • We have a handling time of 1-3 business days. Personalised items have a handling time of 2-7 business days.
CONTACT US FOR EXPRESS SHIPPING

Location

Transit Time*

Adelaide

2 to 5 days

Albury

2 to 3 days

Bendigo

2 to 4 days

Brisbane

1 to 3 days

Cairns

3 to 4 days

Canberra

1 to 2 days

Central Coast

1 to 2 days

Coffs Harbour

1 to 2 days

Geelong

2 to 4 days

Gippsland Area VIC

3 to 9 days

Gold Coast

1 to 2 days

Hobart

4 to 5 days

Devonport

4 to 5 days

Launceston

4 to 5 days

Mackay

2 to 4 days

Melbourne

2 to 4 days

Newcastle

1 to 2 days

Northern Rivers

2 to 3 days

Orange

2 to 4 days

Perth

5 to 10 days

Port Augusta

4 to 10 days

Port Macquarie

1 to 2 days

Rockhampton

2 to 4 days

Sunshine Coast

2 to 4 days

Sydney

1 to 2 days

Tamworth

1 to 3 days

Toowoomba

2 to 4 days

Townsville

3 to 4 days

VIC High Country

2 to 9 days

Wide Bay

2 to 3 days

Wollongong

1 to 2 days

Far North QLD

5 to 10 days

North/Central West QLD

5 to 14 days

Far West NSW

3 to 8 days

Kimberley/Pilbara Region

8 to 15 days

Katherine/Kakadu Region

7 to 19 days

Alice Springs

7 to 16 days

Darwin

7 to 16 days

Outback & Flinders Rngs

5 to 16 days

Gascoyne/Mid West WA

7 to 15 days

ANY OTHER LOCATIONS NOT LISTED

5-20 days

 

Please Note: We reserve the right to refund any purchase if the address provided is in a remote or outer regional area, outside of our free delivery zones.  

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