Shipping Information

Free Shipping, Australia Wide!**

**We do not deliver to PO Boxes / Parcel Lockers / Secure Parcel Letterboxes - Please contact us for special requests.   

If you have any further questions regarding shipping, feel free to contact us 

Please see our standard handling and delivery times below;    

Delivery times are estimated, we do not guarantee your items will be delivered on time, as they can be affected by factors out of our control. Also, please allow a handling time of 1-3 business days. Orders are not processed over weekends or on NSW public holidays, they will be dispatched on the following Monday, or 1-3 business days after.

For any remote or outer regional areas, please allow up to 10-20 business days for delivery.
Delivery times may be longer leading up to and around public holidays and long weekends.
.

TRANSIT TIMES – BUSINESS DAYS

  • Deliveries are conducted during business hours, Monday - Friday only
  • Excludes weekends and public holidays
  • Transit times are estimated
  • May be affected by factors out of our control
  • We have a handling time of 1-3 business days. Personalised items have a handling time of 2-4 days.

CONTACT US FOR EXPRESS SHIPPING

Location

Transit Time*

Adelaide

2 to 5 days

Albury

2 to 3 days

Bendigo

2 to 4 days

Brisbane

1 to 3 days

Cairns

3 to 4 days

Canberra

1 to 2 days

Central Coast

1 to 2 days

Coffs Harbour

1 to 2 days

Geelong

2 to 4 days

Gippsland Area VIC

3 to 9 days

Gold Coast

1 to 2 days

Hobart

4 to 5 days

Devonport

4 to 5 days

Launceston

4 to 5 days

Mackay

2 to 4 days

Melbourne

2 to 4 days

Newcastle

1 to 2 days

Northern Rivers

2 to 3 days

Orange

2 to 4 days

Perth

7 to 10 days

Port Augusta

4 to 10 days

Port Macquarie

1 to 2 days

Rockhampton

2 to 4 days

Sunshine Coast

2 to 4 days

Sydney

1 to 2 days

Tamworth

1 to 3 days

Toowoomba

2 to 4 days

Townsville

3 to 4 days

VIC High Country

2 to 9 days

Wide Bay

2 to 3 days

Wollongong

1 to 2 days

Far North QLD

5 to 10 days

North/Central West QLD

5 to 14 days

Far West NSW

3 to 8 days

Kimberley/Pilbara Region

8 to 15 days

Katherine/Kakadu Region

7 to 19 days

Alice Springs

7 to 19 days

Darwin

14 to 19 days

Outback & Flinders Rngs

5 to 16 days

Gascoyne/Mid West WA

7 to 15 days

ANY OTHER LOCATIONS NOT LISTED

5-20 days

 

Please Note: We reserve the right to refund any purchase if the address provided is in a remote or outer regional area, outside of our free delivery zones.  
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CHRISTMAS 2020 ORDER CUT-OFF DATES & INFORMATION

For the best chance of receiving your delivery before Christmas & New Years, we recommend placing your order as soon as possible and before the dates shown below for your location.

**We cannot guarantee that your parcel will definitely be delivered on time as transit times can be affected by factors out of our control, especially leading up to Christmas**

By ordering prior to these dates, it is much more likely that your order will arrive on time and we are able to offer more support in terms of following up any delays during this peak period.

With any orders placed after these dates, we may only be able to offer limited support in regard to following up with couriers if your parcel is delayed.

Customised items will need to be ordered an additional 2 days before these dates. 

Cut-Off Date

Parcel Destination

Wednesday 2nd December 2020

Western Australia (outside of Perth metro), Northern Territory, Far North Queensland, Central West QLD, South Australia regional areas, and any remote locations.

Monday 7th December 2020

Perth, Country/Regional VIC

 

Wednesday 9th December

Townsville, Cairns, Mackay, Devonport, Hobart, Launceston, Bendigo

Thursday 10th December 2020

Melbourne, Geelong, Adelaide, Brisbane, Sunshine Coast, Toowoomba, Maryborough and Rockhampton.

Monday 14th December 2020

Gold Coast, Northern Rivers, Coffs Harbour, Port Macquarie, Canberra, Country/Regional NSW.

Wednesday 16th December 2020

Sydney, Central Coast, Newcastle and Wollongong.

  

Any orders placed after Thursday 17th December will be dispatched in the new year.

Please note that we will not be shipping orders between 18th December 2020 – 11th January 2021. Any orders placed during this time will be shipped upon our return (within 2 - 4 business days after the 11th of January).

 

The team at EZY Q would like to thank all of our valued customers for their support throughout 2020. Happy Holidays!