Shipping Information

Free Shipping, Australia Wide!**

**We do not deliver to PO Boxes / Parcel Lockers / Secure Parcel Letterboxes - Please contact us for special requests.

If you have any further questions regarding shipping, feel free to contact us

Please see our standard handling and delivery times below;

Delivery times are estimated, we do not guarantee your items will be delivered on time, as they can be affected by factors out of our control. Also, please allow a handling time of 1-3 business days. Orders are not processed over weekends or on NSW public holidays, they will be dispatched on the following Monday, or 1-3 business days after.

For any remote or outer regional areas, please allow up to 10-20 business days for delivery.

Delivery times may be longer leading up to and around public holidays and long weekends.

TRANSIT TIMES – BUSINESS DAYS

Deliveries are conducted during business hours, Monday - Friday only
Excludes weekends and public holidays
Transit times are estimated
May be affected by factors out of our control
We have a handling time of 1-3 business days. Personalised items have a handling time of 2-4 days.

Location	Transit Time*
Adelaide	2 to 5 days
Albury	2 to 3 days
Bendigo	2 to 4 days
Brisbane	1 to 3 days
Cairns	3 to 4 days
Canberra	1 to 2 days
Central Coast	1 to 2 days
Coffs Harbour	1 to 2 days
Geelong	2 to 4 days
Gippsland Area VIC	3 to 9 days
Gold Coast	1 to 2 days
Hobart	4 to 5 days
Devonport	4 to 5 days
Launceston	4 to 5 days
Mackay	2 to 4 days
Melbourne	2 to 4 days
Newcastle	1 to 2 days
Northern Rivers	2 to 3 days
Orange	2 to 4 days
Perth	7 to 10 days
Port Augusta	4 to 10 days
Port Macquarie	1 to 2 days
Rockhampton	2 to 4 days
Sunshine Coast	2 to 4 days
Sydney	1 to 2 days
Tamworth	1 to 3 days
Toowoomba	2 to 4 days
Townsville	3 to 4 days
VIC High Country	2 to 9 days
Wide Bay	2 to 3 days
Wollongong	1 to 2 days
Far North QLD	5 to 10 days
North/Central West QLD	5 to 14 days
Far West NSW	3 to 8 days
Kimberley/Pilbara Region	8 to 15 days
Katherine/Kakadu Region	7 to 19 days
Alice Springs	7 to 19 days
Darwin	14 to 19 days
Outback & Flinders Rngs	5 to 16 days
Gascoyne/Mid West WA	7 to 15 days
ANY OTHER LOCATIONS NOT LISTED	5-20 days

Please Note: We reserve the right to refund any purchase if the address provided is in a remote or outer regional area, outside of our free delivery zones.

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CHRISTMAS 2020 ORDER CUT-OFF DATES & INFORMATION

For the best chance of receiving your delivery before Christmas & New Years, we recommend placing your order as soon as possible and before the dates shown below for your location.

**We cannot guarantee that your parcel will definitely be delivered on time as transit times can be affected by factors out of our control, especially leading up to Christmas**

By ordering prior to these dates, it is much more likely that your order will arrive on time and we are able to offer more support in terms of following up any delays during this peak period.

With any orders placed after these dates, we may only be able to offer limited support in regard to following up with couriers if your parcel is delayed.

Customised items will need to be ordered an additional 2 days before these dates.

Cut-Off Date	Parcel Destination
Wednesday 2^nd December 2020	Western Australia (outside of Perth metro), Northern Territory, Far North Queensland, Central West QLD, South Australia regional areas, and any remote locations.
Monday 7^th December 2020	Perth, Country/Regional VIC
Wednesday 9^th December	Townsville, Cairns, Mackay, Devonport, Hobart, Launceston, Bendigo
Thursday 10^th December 2020	Melbourne, Geelong, Adelaide, Brisbane, Sunshine Coast, Toowoomba, Maryborough and Rockhampton.
Monday 14^th December 2020	Gold Coast, Northern Rivers, Coffs Harbour, Port Macquarie, Canberra, Country/Regional NSW.
Wednesday 16^th December 2020	Sydney, Central Coast, Newcastle and Wollongong.

Any orders placed after Thursday 17^th December will be dispatched in the new year.

Please note that we will not be shipping orders between 18^th December 2020 – 11^th January 2021. Any orders placed during this time will be shipped upon our return (within 2 - 4 business days after the 11^th of January).

The team at EZY Q would like to thank all of our valued customers for their support throughout 2020. Happy Holidays!